Need Remote Computer Support Fast?

Getting *IMMEDIATE* support for your PC, Tablet, or Phone support is as easy as hitting this big ‘RED’ button.

We support the following devices:

Android-based Tablets

All computers running Windows or Mac OSX

Android-based Mobile phones

Remote Support for Computer Networks

Support for Business VoIP Systems

It wasn't that long ago

Do you remember carting off your PC to the local computer shop concerned that you may not be able to reconnect all the cables when you get home? We certainly do.

Fortunately this archaic ritual is no longer. Thanks to the Internet!

Our Remote I.T. Support Heroes come to your rescue. With over 300 technicians across Australia we have the expertise and experience to tackle any Computer-related issue you might have without having a technician pay you a visit.​

So what is Remote Support?

Maybe you’re time poor, have a deadline, you value your privacy, or having a visit from an onsite technician is impractical, then our Remote Support service is perfect for getting small problems solved such as removing a virus infection, having software configured, figuring out why your computer is running SLLLOOOWWW, or you’ve purchased a new PC and would like a hand configuring it.

So whether you live in Perth, the Gold Coast, Brisbane, or Sydney, there isn’t a place in Australia that we don’t support.

So when is Remote Support not possible?​

Most things can be fixed remotely however if your device cannot connect to the Internet then you’ll need a technician to pay you a visit.​ By calling us today we can schedule a technician to come right to your door step today!​

So how do I get you to help me remotely?​

One of our qualified technicians will connect to your desktop, laptop or electronic device through the Internet. We use a special piece of software which allows us remote control of your device but also allowing you to see what we’re doing at all times.

At any point of the process you can ask us technical questions and we’ll be happy to answer them.

The whole process is completely safe, we’ll never ask for email passwords etc, and our remote support is uninstalled after the session, effectively removing our access once the repair is finished.

It’s FAST and SIMPLE

Call Today!

So how do I get remote support?

STEP 1
Help!

Use your phone to ring us on

1300 738 570

ALTERNATIVELY, fill out the contact form below at the bottom of this page.

STEP 2
Install

We direct you to one of our websites to download special software.

https://bit.ly/2SVrGGZ

And we’ll provide you with a 5-digit access code.

STEP 3
We Fix It

We connect to your device and get the problem fixed while you watch us.

REMEMBER TO ASK US QUESTIONS

STEP 4
All done

We uninstall our software effectively removing our remote access. We also take payment over the phone and generate your receipt!

BACK UP AND RUNNING

Some of the things tat can be fixed remotely:

Computers

  • Setting up your email correctly
  • Update Windows to the latest version
  • Fix and repair PC drivers
  • Remove unwanted programs and trial ware
  • Speed up a SLOW computer
  • Configure software
  • Find missing files and documents
  • Setup your printer (but we may need your help getting access to the printer)
  • Remove viruses and spyware or get antivirus security installed.
  • Migrate your email to Office 365.
  •  

Phones, Tablets and Devices

  • Setup email and other online accounts
  • Diagnose faulty applications
  • Install specific programs and features
  • Reconfigure your device which isn’t working as expected
  •  
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Need a Remote IT Support Superhero? Getting you back up and running in no time!

Fill out the form below to get one of our I.T. Super Heroes to ring you to discuss your options, pricing, and book an remote support technician.
Did we mention we offer a same-day service?