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IT Support Services on the Gold Coast

IT Support Brisbane

A Trusted Name for Gold Coast IT Support Services

There’s nothing worse than when you go to turn on your computer only to find that it’s broken. As we’ve come to rely on this technology, it can be really stressful to think about spending the time and money getting it fixed. But with Buzz A Geek, that is no longer an issue.

Our professional team of technicians come to you with their expertise and guidance, ensuring that your device is up and running in no time. With over two decades of experience, we can do everything from assess and repair your device, to set up new software, remove viruses and even configure your WiFi for you. No matter the issue, we have the solution – meaning you can sit back and enjoy a stress-free experience.

Wondering how we can help you? Give us a call on to get your free quote!

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Affordable IT support you can count on

It’s no secret that computer troubles can be costly to solve. However, here at Buzz A Geek, our mission is to provide affordable expert solutions that our customers can count on. We don’t charge any call-out fees and are completely transparent with our pricing along the way, ensuring you have peace of mind knowing that there won’t be any hidden costs at the end of the service.

With locations all over Australia – from Gold Coast to Melbourne and Perth – we are the trusted professionals you can count on to take care of all of your technology needs.

Some of our other services:

Onsite Support

  • Repairs to Desktops, Servers, Laptops, POS systems, Macs and All-In-Ones
  • Setup new home computers
  • Fix and repair failed hardware
  • Speed up SLLLLOOW computers
  • Install and configure software
  • Remove viruses and malware
  • Upgrade PCs, Macs, Laptops and Servers
  • Supply Desktops, Laptops, Servers and other devices.

Internet & Local Computer Networks

  • Install and manage secure Wired and WiFi computer networks.
  • Provide cost-effective SUPER FAST internet connections such as fibre, wireless ethernet, with fall over to 4G.
  • Insure that your network has a high level of uptime keeping your business running smoothly.
  • Install NAS servers for all your home movies

Office WiFi

  • Install and manage fast Wired and WiFi computer networks.
  • Eliminate WiFi dead spots.
  • Troubleshoot slow connections and Internet drop outs.
  • Organise and setup SUPER FAST internet connections​
  • Setup cost-effective Internet Telephony (VOIP) systems
  • Configure Home/Office VPN connections
  • Migrate your business to Office 365

Service Level Agreements

  • Provide proactive IT support for your IT infrastructure.
  • 24/7 monitoring of all critical devices.
  • All issues whether automatic or raised manually are lodged with our ticketing system.
  • Most items resolved within 2 hours of being lodged.
  • Updates to workstations, servers and network devices performed periodically.
  • Management and audit of software licencing.

Software

  • Setup gaming consoles and improve their connection to the Internet
  • Upgrade gaming PCs or Laptops

Printers

  • Supply, install and provide just-in management of your onsite printers.
  • Troubleshooting and printer repairs
  • Provide just-in-time replacements to toners, drums and other printer components.

Data Recovery & Backups

Your Private Life & Security

  • Protect your devices with multi layer security
  • Review your Social Media accounts for potential privacy threats
  • Scan your PC, Mac or Laptop for Spyware, Malware, and other unwanted software
  • Protect your children from explicit online content

The go-to professionals for all your IT solutions

When it comes to something as expensive as technology, it’s important that you choose the right professional to conduct any repairs. That’s where our team of experienced professionals comes in. If you live on the Gold Coast or in surrounding suburbs, all you need to do is give us a call and our mobile service will rectify any issue you might be facing.

Our range of services cater to both personal and business needs. This includes:

  • Onsite computer repairs
  • WiFi configuration
  • Virus and Malware removal
  • Smart device set-up
  • Website and email support
  • Data recovery and transfer
  • Mobile and tablet repairs

Having established ourselves as the nationwide IT gurus in 2010, we can help with pretty much any technological issue you’re experiencing. In fact, most problems can be fixed within an hour! Our fast yet highly effective approach ensures you have your device back to normal in no time at all!

Looking to drive down your communication costs?

Budget-friendly Internet VoIP systems.

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Getting help in the Gold Coast

Talk to us today about getting the I.T. support your Gold Coast-based organisation deserves.

By filling out this form below we strive to get back to you within a few hours. If you can’t wait, then why not give us a call on.

No call out fees. Competitive rates.

Our service is backed by a 30-day money back guarantee. If you are not completely satisfied with the service we have provided then we’ll happily provide you with a full refund. (terms and conditions apply)

Gift an IT Support Hero!

How often do you get calls from your desperate friends and loved ones looking for IT help?

With these holidays, why not gift your loved ones a card that gives them computer support on demand? Reducing your anxiety and allowing you to relax easier in 2023.

Click ‘Shop Gift Cards‘ to see our range.

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Call 1300 738 570

For Instant IT Support
© 2022 Buzz A Geek (Pty) Ltd.
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We Are Hiring

We are growing fast and looking for excellent, I.T. minded people to join our team.

To support and develop our ever expanding team, we are currently hiring in the following positions:

Call Center Agents

I.T. Technicians