Support for your parent or loved one

That’s if they ask for help in the first place… they might be too embarrassed to ask at all and end up not using their new technology. Having a younger teacher in this new (ever-changing) world of technology can be a difficult experience. The fear of being a nuisance, looking silly or getting a patronising response is real. Fortunately, Buzz A Geek can quickly and easily help your parents in person with their computer issues. Getting issues resolved fast, giving you (and them) peace of mind. And we don’t just fix issues we can educate them too, on how to best use their technology, to help them troubleshoot future issues! ​ Buzz A Geek can also offer remote computer support * if that’s needed. Perfect when their issues need immediate support or they live in a remote area – just call us 1300 738 570. We’ll activate a remote access session on their computer – showing them how to make adjustments or troubleshoot issues on their computer. ​ * An internet connection is needed for remote support ​ 30 Day Satisfaction Guarantee ​ We are so confident we can fix your IT problem we offer a 30-day satisfaction guarantee. We stand behind all our completed work – and we want to make sure you’re 100% completely satisfied.