Remote IT Support For Business

Enjoy Buzz-A-Geeks IT expertise at your fingertips, for your business!

Buzz A Geek provides secure, on-demand tech support to fix any device, any issue, any time

Business owners of all sizes are often caught in the trap of paying for services that fail to offer the most suitable level of support or aren’t fit for purpose.
When you choose Buzz A Geek for remote support, businesses from one-person sole traders to multi-personnel small to medium enterprises can have their IT needs met in one easy monthly payment.

Avoid waiting for technicians and minimise downtime with a remote system that allows us to diagnose and resolve IT problems from simple glitches and password errors to more complex network and connectivity issues in just one call.

Providing a sophisticated solution to IT problems on all levels, our flexible remote support system is fully scalable and compatible with all desktops and operating systems to give the control back to business owners.

What is Remote IT Support?

Remote support allows Buzz A Geek technicians to directly connect to all your devices anywhere in the world to troubleshoot, diagnose and repair a whole range of IT problems.

Simply by downloading our remote support software, we can gain access to every device in your network to provide support on a range of IT issues including connectivity issues to software upgrades and cyber security solutions.

We aim for a one-call-resolution to provide a secure, streamlined solution to reduce overall downtime to get employees back online faster and increase productivity. In today’s often fractured remote working culture, our cloud-based support system provides full transparency and cohesion across various sites and employees.

How Safe is Remote IT Support?

Remote support is safe, secure and prioritises your confidentiality.

After every session is terminated, we delete all your information leaving your systems exactly as we found them.

You can view our every move on your screen and can take over at any time. Details are never stored giving you the confidence that your computer and data is in safe hands.

What Sort of Things Can You Fix?

Remote support issues can start with problems as simple as log on issues and extend to complete network upgrades and software changes.

We can secure networks to protect against cyber threats and ransomware and streamline all systems and programs. From one-off issues to ongoing maintenance and repair, our remote IT support service covers it all.

Whether you’re looking for a support solution for ongoing repair and maintenance, or a specific scenario you have in mind, give us a call so we can give you an accurate quote based on your unique situation.

The Benefits of Using Remote IT Support

How do I get my business covered by your remote IT support?

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Managed Remote IT Service Plan For Business

To make life easier and help you budget, remote IT support is billed in one realistic monthly payment

For those months where you don’t have any problems at all, the small monthly fee will give you peace of mind that there’s someone there to help you whenever you need it. For the months where nothing seems to go right, this won’t cost you any more!

Managed service plans give you ongoing support at a price friendly for all business sizes. With a range of plans available, there is something to suit businesses of all sizes.

Pricing & Features

Remote IT Support for Business


Frequently Asked Questions

Absolutely! Using our remote software, we provide IT support across all devices and operating systems to bring the team together. We aim for a first-call-resolution in every case to minimise downtime and disruption for staff working across different locations, anywhere in the world.

Transparency is key! We provide full data and analytics that display all communication and connection history so you can see exactly what we’ve done and how long we’ve spent doing it. Over time, we become familiar with your systems so it takes us less time to diagnose problems and provide a solution to get your staff back online faster.

Yes! We tailor a remote support package and solution to suit your business at the point it is. All packages are fully scalable and flexible so we can grow in line with the needs of your business in real time.

No need to worry. We provide remote support for home users too. We get that your IT needs are different. We have a perfect remote support subscription package just for home users. Head over to our Remote IT Support for Home Users link for futher reading.

Yes of course! But to quickly set an expectation; there are times when your very own Superhero is taking a break from saving the IT world. However there is nothing to worry about, as all our technicians are more than capable of solving a majority of your IT related issues remotely.


Need a geek? We're here to help!

Our I.T. Super Heroes are on standby ready to solve all your I.T. and computer issues. Getting in touch with us is easy! Activate the geek signal by completing this form and we’ll be there in a flash to save you!

No call out fees. Competitive rates.

Our service is backed by a 30-day money back guarantee. If you are not completely satisfied with the service we have provided then we’ll happily provide you with a full refund. (terms and conditions apply)

Gift an IT Support Hero!

How often do you get calls from your desperate friends and loved ones looking for IT help?

With these holidays, why not gift your loved ones a card that gives them computer support on demand? Reducing your anxiety and allowing you to relax easier in 2023.

Click ‘Shop Gift Cards‘ to see our range.

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Call 1300 738 570

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We Are Hiring

We are growing fast and looking for excellent, I.T. minded people to join our team.

To support and develop our ever expanding team, we are currently hiring in the following positions:

Call Center Agents

I.T. Technicians