Privacy Policy

Last updated: 15 August 2025

Buzz A Geek (“us”, “we”, or “our”) operates the www.buzzageek.com.au website (the “Service”). We are committed to protecting your privacy and using your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this Policy.

Information Collection and Use

We may ask you to provide personally identifiable information, which may include:

• Name and/or business name
• Physical and postal address
• Email address
• Phone, mobile, or fax number
• Business type (if applicable)

We collect this information to:

• Schedule, reschedule, or manage appointments
• Raise and send invoices electronically
• Send service reminders or occasional promotional emails
• Enable invoice payment via our website

Providing personal information is optional. However, if you choose not to provide certain details, you may not be able to access the full functionality of our Service.

We will not spam you. You can unsubscribe at any time. We will never sell or share your information with third parties.

Log Data

When you visit our Service, we may collect information your browser sends (“Log Data”), such as:

• IP address
• Browser type and version
• Pages visited, date and time, and duration

We may also use third-party services such as Google Analytics to collect, monitor, and analyse this data. These providers have their own privacy policies.

Cookies

We use cookies to improve user experience. Cookies are small files stored on your device and may include a unique identifier.

You may choose to disable cookies in your browser settings, but some features of the Service may not function properly if you do.

Google DoubleClick Cookie

Google, as a third-party vendor, uses cookies to serve ads on our Service. Its DoubleClick cookie allows Google and its partners to deliver ads based on your browsing activity.

You can opt out via the Google Ads Settings page.

Service Providers

We may employ trusted third-party companies to:

• Provide or facilitate our Service
• Perform Service-related functions
• Assist us in analysing Service usage

These providers only access your Personal Information to perform their tasks and are bound not to use it for other purposes.

Compliance with Laws

We may disclose Personal Information if required to do so by law, subpoena, or legal process, or if necessary to protect our rights, property, users, or the integrity of our Service.

Data Security

We take reasonable steps to protect your Personal Information. However, no method of internet transmission or electronic storage is 100% secure.

• We do not store credit card details on our systems.
• All payments are securely processed via Merchant Warrior, which is PCI DSS compliant.
• Merchant Warrior encrypts and stores card data securely in line with PCI DSS standards.
• Our website is protected with SSL encryption (True BusinessID with EV SSL by GeoTrust).

Access and Correction

Under the Privacy Act 1988 (Cth), you may request access to, or correction of, the personal information we hold about you. Please contact us to make such a request.

Complaints

If you believe your privacy has been breached, please contact us with:

• Your name and address
• Details of the alleged breach
• URL link to the issue (if applicable)

We will investigate within 30 days and contact you with the outcome.

Retention of Information

We retain information for as long as necessary for business purposes or as required by law. We may dispose of information at our discretion.

We recommend that you maintain your own backup records.

Links to Other Sites

Our Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of external sites.

Children’s Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect information from children.

If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us. We will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, with the effective date listed above.

For significant changes, we may notify you by email or via a notice on our website.

Consent

By using our Service, you consent to the handling of your Personal Information as described in this Policy.

If you withdraw consent, you may not have access to all Service features.

Contact Us

If you have any questions about this Privacy Policy, please contact us.