Our 30-day money back guarantee policy
If, within 30 days after our technician has completed their visit, you experience the same technical problems as those that you first reported to us or that the work carried out on your computer by our technician prevents you from using your computer, contact our customer support.
They will do their best to help you fix the problem and if, at the end of their attempts to solve the problem your computer is still not working, we'll give you back your money.
At Buzz a Geek we value our clients and are about ensuring that we delivery an awesome service to our clients at affordable prices. If however in the event that you are not happy with the results and the same issue reoccurs within 30 days, we would firstly like the opportunity to rectify it. If we are still unable to do this we will guarantee to give you back you money.
If we have advised you that you require hardware to ensure that the issue does not reoccur and you have choose not to act on this advice we cannot be held accountable should the issue reoccur.
Thank you kindly for your warmth, support, patience and persistence. When we discovered that something "weird" was going on for our business emails & online accounting program, no-one from our "support/help" desks could help us. I was really worried about if the problem could be solved. Then I found you on online and I appreciate the way you dropped everything and came to help us at such short notice, taking our "urgent" matter seriously. You were there for us when we really needed you. Business was back up and running immediately after your visit, thank you. We know we can count on you next time we need computer support and we look forward to seeing you again and referring you on to our friends.
D. Quinn, Mount Coolum, QLD 2010
DID YOU KNOW?
While in high school Steve Jobs and Steve Wozniak made and sold Blue Boxes to get free calls from public telephone systems.